Quickstart

Account setup and first steps to launch your OWL.BiKe help center quickly.

Get Started in Minutes

OWL.BiKe helps you build a self-service help center for your customers. Follow these steps to set up your account, configure basics, create your first article, and publish your help center.

Prerequisites:

A valid email address
Admin access to your domain for custom branding
Optional: Your {API_KEY} from a previous integration

Create your OWL.BiKe account to access the dashboard.

Visit Dashboard

Navigate to https://dashboard.example.com/signup and click Sign Up.

Enter Details

Provide your email, create a password, and verify your account via email.

Complete Onboarding

Select your plan and customize basic branding with your logo and colors (e.g., #3B82F6).

Step 2: Configure Basic Settings

Set up your help center's appearance and domain.

In the dashboard, go to Settings > Branding:

Upload your logo
Set primary color to #3B82F6
Add your slogan: "Find answers in our OWL.BiKe help center"

Step 3: Create Your First Article

Articles form the core of your knowledge base.

New Article

Click New Article in the dashboard.

Add Content

Enter title like "How to Contact Us" and rich text content.

Categorize

Assign to a category such as "Shipping and Tracking".

{
  "title": "How to Contact Us",
  "category": "support",
  "tags": ["faq", "contact"]
}

Step 4: Embed or Publish

Make your help center live.

Choose your deployment method:

<!-- Embed script for your site -->
<script src="https://cdn.owlbike.example.com/embed.js" 
        data-help-center="your-help-center-id">
</script>

For hosted: Your help center is live at https://help.yourdomain.com.

Test your help center by searching for your first article. Ensure it matches your brand colors.

Next Steps

Explore advanced features:

Authentication

Secure your help center with user logins and SSO.

Configuration

Advanced settings for SEO, analytics, and webhooks.